Shipping policy

Shipping Policy

We currently offer shipping within the US and Canada. All orders ship from our headquarters in Miami, FL.

Shipping is non-refundable

Free Shipping on all domestic orders over $150, Free shipping excludes shipments to Alaska, Hawaii ,USVI and Canada.

All orders are shipped Monday – Friday, excluding holidays. Express orders including Next Day Air and 2nd Day Air placed Monday – Friday after 12 PM Eastern Time will be processed the following business day. Express orders placed Saturday – Sunday will be processed Monday. 

If you have any questions or urgent requests please contact Customer Support at info@shopelan.com

Orders are processed within 1-3 business days. Please note orders are not shipped with a signature required. We are not responsible for any lost or stolen package or orders shipped to incorrect addresses provided by the customer.