I purchased this jacket on behalf of my stepdad for Christmas gift for my mom. Unfortunately, he didn’t look at it before wrapping, and when my mom opened the gift we realized the incorrect jacket has been shipped by mistake. I contacted customer service, and despite it being past the return window, they immediately shipped us the correct jacket - no questions asked. Their response was immediate and I couldn’t have asked for a better resolution. I would recommend Elan to anyone.

Amazing jacket, and phenomenal customer service!!